3rd Virtual Fireside Talk:

Managing Quality in Project Business

Hosted by the Project Business Foundation

In cross-corporate projects business, the nature of “quality” changes.

Traditional internal projects treat quality mostly as scope-conformance and process adherence; but when you deliver to an external customer through a network of suppliers and subcontractors the stakes are higher: reputational risk, contract risk, liability, future partnerships.

Therefore we must rethink quality not just as “did we hit the specs?” but also “can this business relationship be sustained, can we be trusted as partner for the next project?” Quality determines success in customer projects – not just cost, schedule or scope. This talk gives you the tools to build and maintain quality in cross-corporate project networks.

In Project Business environments, we often focus on deadlines, budgets, and scope—but quality is what ultimately determines whether a project truly meets its objectives and satisfies its stakeholders.

Project Quality Management ensures that the project’s deliverables are not only completed but completed correctly, consistently, and to a standard that reflects organizational goals and customer expectations. This topic is essential ij any project, but especially for the Project Business, where players wish to have reliable business partners for future projects, not only for the current one..

In Project Business, quality too often comes last.

Learn how to turn quality obligations into partnership strength – and reduce risk of disputes, claims or arbitration.

Vahe Avetisyan

International Project Management Consultant (more…)

MEng and ACE (Approved Consultant & Educator) at the Project Business Foundation. Focused in Electrical and Electronics Engineering from the State Engineering University of Armenia.

Helping Project Businesses achieve their strategic objectives:

  • Project Management Professional with 25+ Years experience of working in the Oil & Gas, Energy industry.
  • Skilled in Petroleum, Gas, Customer Service, Engineering, Quality Assurance, Quality Control.
  • Strong Management and Digital Transformation skills with a Master of Engineering

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Portrait Oliver F. Lehmann

Oliver F. Lehmann

Trainer from Munich. Expert in Project Business Management (more…)

Oliver F. Lehmann is ACE (Approved Consultant & Educator) and a leading expert in Project Business Management, known for his direct approach to the challenges of cross-corporate projects. With a background in manufacturing and automotive industries, he highlights the risks and complexities often ignored by traditional project management. His practical insights and no-nonsense style have made him a respected voice in the field.

As author of “Project Business Management,” Lehmann provides a framework for managing projects involving multiple organizations. He stresses the importance of governance, transparency, and accountability, arguing that project success depends on discipline, not luck. His work is essential reading for anyone navigating complex Project Business environments.

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Join, us for a virtual “Fireside Talk” — an informal but sharply focused session on the real-world legal and organizational challenges of Project Business.

The Talk

Date: 19 December 2025
Time: 6 PM UTC – 19:00 CET (see in your time zone)
Duration: 1 hour*
Location: Online
Access link: Provided upon registration
Cost: Free

*: PMI-certification holders can claim 1 PDU under “Business Acumen”.

Your Practical Takeaways

Attending helps you:

  • Translate contractual quality obligations into clear supplier and project-level actions.
  • Set up quality checkpoints across the project lifecycle to catch failures before they become claims.
  • Use meaningful KPIs (defect rate, first-pass acceptance, NCR resolution) to monitor quality in a multi-company delivery.
  • Align multiple organisations’ processes and hand-offs so interface quality doesn’t become your weakest link.
  • Build a quality reputation: first project done well leads to repeat business; one poor quality event may cost you future work.

Who Should Attend?

This event is directed at:

  • Project managers working across organisational boundaries
  • Procurement, quality or engineering leads responsible for supplier networks
  • Legal, contract or supply-chain professionals focused on multi-company projects

Why “Fireside Talk”?

Think of it like a relaxed chat with — just with more smoke and fewer marshmallows. These conversations go deep, fast. Expect straight talk, real cases, and actionable takeaways.

Reserve your seat. No fluff, no filter — just the truth about contracts, conflict, and how to make Project Business work.